Posts Tagged ‘google’

April 16, 2010 | Steve Chitwood

Finally, a chirp worth tweeting about.

Though Twitter, the popular microblogging service is ubiquitous in the online world, headlines for the company have been fleeting for much of the last year. Moreover, in the discussions I’ve been privy to at various industry events, the consensus seemed to be building that Twitter had reached its zenith and had begun its slow glide to obscurity. Facebook and LinkedIn status updates and location-aware social applications like Gowalla and Foursquare have been growing and seem to better answer users’ desires to stay instantly connected to the social grid. The lack of a strategy to monetize the service has kept advertisers and major brand marketers at bay along with their budgets and ability to facilitate innovation and consumer adoption.

Alas, an early spring chirp was finally heard this week signaling a possible resurgence. At the Chirp Conference Twitter execs announced a series of significant changes that address much of what the industry has been crowing about:

• The really big news is promoted tweets, a new advertising platform where advertisers can buy access into a topical Twitter stream. With some similarities to Google’s AdWords platform, this might just start building a justification for the billion-dollar valuation the revenue-neutral service has earned thus far.

• User Streams, a new data service provided by Twitter to desktop applications. This allows developers access to real-time data directly from Twitter. Look for a flock of new Twitter-enabled applications in the near future.

• A developer roadmap to calm the fears of developers and marketers about the service and where it is going. Look for increased functionality around location awareness, annotations, and other features.

• A new home page to address the high abandonment rate of new subscribers. Early tests show a 20% increase in retention.

Along with the technical discussions, Twitter management also shared data about the service that has long been speculated and rarely confirmed. It turns out that Twitter is bigger than we all expected. According to cofounder Biz Stone, Twitter has nearly 106 million registered users and 180 million unique visitors a month—far above many previous industry expectations. To date, the service has been tight-lipped about this type of information. Even more impressive, Twitter is growing at a rate of 300,000 new users a day, The Wall Street Journal reports.

Twitter still has a rough flight ahead. Archenemy Facebook is gearing up for the annual F8 Conference, which promises the unveiling of new features and direction for the 400 million user–strong social network. But for now, Twitter can enjoy the warm glow of springtime optimism.


February 12, 2010 | Steve Chitwood

Google all a buzz over social media

Surprised? Of course not. Google has been dipping its elephant-size toes in the social media pond for some time. Remember Orkut? However, it appears the testing-the-water phase is far behind us. Today’s announcement of the acquisition of Aardvark, a social search service founded by ex-Googlers, is the latest in a series of steps that illustrate the dominance of social media in our online culture today and, more definitively, Google’s commitment to remaining at the convergence of maturing online trends.

While the Aardvark addition pales in comparison with other acquisitions in recent years, such as the $1.6 billion paid for YouTube (now the second-largest search engine, masquerading as a social video-sharing site), it continues to extend Mountain View’s reach into the social web while taking another competitive swipe at perennial runner-up Yahoo! – this time targeting the popular Yahoo! Answers service with which Aardvark competes using a decidedly social media flair. The upstart leverages your own social network connections to provide answers to a user’s questions.

Earlier this week, Google Buzz came thundering onto the social scene offering much the same functionality as Facebook. With Buzz, users can create profiles; embed media from sharing sites such as Picassa, Flicker and YouTube; share information; create groups of friends; post status updates, etc. ¬– all from the comfort of a couple hundred million existing Gmail accounts. While disrupting Facebook’s momentum seems unlikely, the heft of Google’s offering, its reputation for solid technology and its immediate availability to the vast Gmail user base make it a social networking contender worth watching. While I was writing this post, this tweet came across my screen: “Google Buzz makes Facebook look like some college kids’ computer science project.”

One could catch the buzz about Buzz by following the very popular trending topic on Twitter. You could also point your browser to Google and take advantage of Google Social Search. For the last couple months, real-time content from Facebook, MySpace.com and Twitter has been integrated into traditional search results, blending in wall posts, blog entries, tweets and video tags and bringing real-time relevance to users’ queries.

Few dispute that social media is here to stay, that the rise of social networking has truly changed online behavior and that new technologies and evolving trends promise to maintain the dizzying momentum we have seen over recent years. Even fewer should dispute that, however social media matures, Google will be an ever-strengthening force.


October 29, 2009 | Steve Chitwood

Book Review… Free: The Future of a Radical Price

free-chris-anderson-thumb-300x445-905411I’ve been recommending Chris Anderson’s book Free: The Future of a Radical Price, to friends and colleagues since I read it. Whether or not you agree or disagree with his conclusions, the book is filled with interesting historical and anecdotal accounts of online business model evolutions and the economic, technical and sociological changes that have precipitated an unarguable shift in how we conduct business. Anderson, the editor of Wired Magazine, an active blogger, and the author of the highly regarded The Long Tail, is an entertaining and engaging writer.

My desire to promote Anderson’s book to those interested in understanding more fully the sea change that we’ve been living through the past 10 years came over coffee this morning. Garmin and Tomkin, companies who develop and sell GPS navigational products watched their stock prices plunge by 16.4% and 20.8% in one day – erasing billions of dollars of market capitalization. Yesterday, Google announced a free voice navigation application.
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September 18, 2009 | Steve Chitwood

Search engine marketing building steam.

google-signI’m trying to conceptualize what 100 billion of anything is. What would a 100 billion of something look like. How long would it take me to drink the coffee made from 100 billion coffee beans? How many pounds of coffee add up to 100 billion coffee beans? To answer this question I naturally go to Google and search for “coffee beans in a pound” and the light goes on. In the past year, according to a recent comScore report, users like me have gone increasingly to search engines to answer our questions 100 billion times. Internet search has become part of our thinking process, woven into the fabric of our decision-making. Read the rest →


April 25, 2009 | Steve Chitwood

Using Analytics to Increase Online Marketing Effectiveness

Tom Davenport, the noted Babson College and Harvard Business School scholar, has written extensively on how companies that effectively employ analytics to leverage business intelligence data into fact-based decisions can build a competitive advantage. His team has researched large organizations such as Proctor & Gamble, Bank of America, Wachovia, and Harrah’s, and makes some points that translate well to businesses of all size and the importance of capturing and, more importantly, using analytics data.

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