February 4, 2010 | Melissa Eggert

The Celebrity Within—Facebook’s Doppelgänger Week

Doppelgänger. Dopple what? Doppelgänger – it’s a German term for your look-alike. It’s also the biggest trend on Facebook. Sharing your bra color for Breast Cancer Awareness? That was so two weeks ago. And next week? It’ll be your Urban Dictionary name.

What is with these massively viral Facebook crazes? Suddenly, Facebook is the new Twitter – a trending topic on Twitter will now spread just as easily through Facebook statuses. Why? It’s shining light on the fact that Facebook now has more than 350 million users, and that of those 350 million, more than 35 million users update their status each day. Read the rest →


January 29, 2010 | Staci Amend

THE DEEP END: When Social Media Goes Beneath the Surface

The recent (and let’s face, it, rampant) rise of social media has taken our culture of consumerism to an entirely new level. No longer content with the private dialogues offered by texting or instant messaging, we want immediate access to whole communities dedicated to group sharing. We’re literally addicted to information—mundane, profound and everything in between. Even my yoga teacher tweets.

And, thanks to the onslaught of new mobile applications, more and more of us are taking our info to go. Facebook on your iPhone is no different from Facebook on your iBook; if anything, the added mobility increases one’s sense of connectedness. A few weeks ago, while I waited in the doctor’s office for the results of my strep test, it was nice to read words of support from multiple friends…in real time to boot! And it beat the heck out of reading germy, dog-eared back issues of Woman’s Day. Read the rest →


January 28, 2010 | Steve Chitwood

All Atwitter Over Twitter

Could it be true? Has the glow of the Twittersphere, recently thought to be extending its microblogging embrace into every dim corner of humanity, peaked from its meteoric rise? Several recent reports suggest that Twitter’s adoption and use are in decline. The popular microblogging service, which reported a year-over-year growth rate of 1380%, last February, appears to have lost some of its luster. Read the rest →


January 27, 2010 | Melissa Eggert

Make the 2010 Winter Olympics Your Own

Have you logged on to the Vancouver Winter Olympics 2010 website yet? If not, you probably should. It’s an information overload and the hub for all online initiatives, which has already played a huge part in creating buzz for the games. Read the rest →


January 25, 2010 | Steve Chitwood

E-Commerce Goes Social

Social media ecommerceMarketers have increasingly looked to social media tools over the past several years. Social networks, such as Facebook and LinkedIn; social sharing sites, such as Flickr and YouTube; and online social practices, such as blogging, microblogging (Twitter), commenting, tagging, reviewing, sharing, and the like are proving to be effective channels to build stronger brands, engage an ever-widening customer base, and differentiate a brand from the competition. Consumers are active participants, share opinions, and have become valued voices in brand conversations. Properties like Facebook, Twitter, and LinkedIn are household names, and the services they offer have been woven into our daily lives. Usage trends continue to set new records, and marketers increasingly explore new ways to exploit social media to engage consumers.

We have all witnessed the rise of embedded Facebook applications by major brands. Recently, Gap and Southwest Airlines deployed sophisticated campaigns centered in the social network. Pepsi, in a newsworthy announcement, shared its plan to abandon the expected Super Bowl TV spots in lieu of a social marketing campaign. But new opportunities for innovation abound, and not just for those with eight-figure online marketing budgets.

A small San Rafael specialty coffee roaster has recently taken a subtle step that just might foretell a gathering storm. Armed with a relatively simple software product from San Francisco start-up Milyoni, Equator Coffees & Teas launched their ifanstore – an e-commerce application embedded within the company’s Facebook page. Rather than using Facebook, like millions of others, to promote a product and drive traffic to an external website shopping cart, Equator has brought the store to the masses. It has rolled its espresso wagon right into the middle of the conversation.

While Equator will probably never compete on the scale of a major brand like Pepsi or Gap, I would expect the trend they are at the forefront of to rapidly grow. Amidst all of the video and interactivity of Gap’s Facebook jeans promotions, it seems like a logical next step to simply order a pair of jeans without having to leave the party. Southwest does a great job drawing me into the conversation and whetting my appetite for a cheap weekend adventure. Why should I have to leave Facebook and head off to another website? Just let me buy the ticket and invite my online friends to join me.

Perhaps it was intrigue over a new approach to a classic online marketing problem. Perhaps it was just the prospect of a great cup of coffee. Regardless, I purchased a pound of Equator’s coffee after reading what other followers had to say, and posted my success on my own Facebook wall. I could probably use a new pair of jeans, and I could definitely use a weekend on a sunny beach, but I’ll settle today for the prospect of a great cup of coffee and continuing the dialogue.

Rest assured, this trend will grow. The advent of the Facebook applications platform and the growing sophistication of related tools and add-ons has begun blurring the lines between a company’s website and its Facebook page. Embedded e-commerce, though in its infancy, accelerates that trend and leaves us all wondering what’s next. Where is the line between a company Facebook presence and a website? Do we need both? Please leave your comments below to continue the discussion.


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