Tom Davenport, the noted Babson College and Harvard Business School scholar, has written extensively on how companies that effectively employ analytics to leverage business intelligence data into fact-based decisions can build a competitive advantage. His team has researched large organizations such as Proctor & Gamble, Bank of America, Wachovia, and Harrah’s, and makes some points that translate well to businesses of all size and the importance of capturing and, more importantly, using analytics data.
Integrated Marketing
Using Analytics to Increase Online Marketing Effectiveness
The Business Case for Twitter
It seems like everywhere we turn, people are talking about Twitter. The recent increase in use by celebrities has created even more of a buzz. All the hype may be causing you to wonder – should my company join the ranks of Nordstrom (@nordstrom), Whole Foods (@WholeFoods), The Red Cross (@RedCross) and even Oprah (@Oprah) and build a presence on what appears to be the latest communications phenomenon?
The answer? Maybe…and likely, yes.
With 9.3 million visitors in the U.S. and 19 million worldwide, actively participating on Twitter enables you to spread your messages far and wide.
Live From Anywhere – Skype Creates New Media Opportunities
Have you noticed the increasing use of Skype in broadcast media lately? Oprah is using it for out-of-studio interviews and we’ve observed local news stations using it for weather reports. With the continual downsizing of news teams and camera operators, we see Skype becoming an amazing tool that can benefit both public relations professionals, as well as newsrooms.
In the past, we have been dependent upon newsrooms and their ability to assign a camera crew to cover a live event or do an onsite interview. But, now that broadcast media is implementing Skype into their daily newscasts, it opens up a world of opportunity.

















